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28/10/2010 17:00:11
(28 October 2010)
"(...).Simpler corporate processes
Telstra will also substantially simplify the internal processes it uses to set budgets, measure business performance, allocate capital among competing projects, model options and forecast outcomes.
The new approach will collapse four processes into one, giving the company a consistent and coordinated view of its performance.
The changes we are announcing today will reduce duplication of roles, clarify job accountabilities, eliminate unnecessary steps in company processes, and substantially simplify decision-making, Mr Thodey said.
This will enable Telstra to deliver its strategic objectives of improving customer satisfaction, winning market share, and building successful new businesses in high-growth
markets.(...)"
SOURCE:
http://www.telstra.com.au/abouttelstra/media-ce ntre/anno uncements/simpler-business-drives-customer-focus.xml
"(...).Simpler corporate processes
Telstra will also substantially simplify the internal processes it uses to set budgets, measure business performance, allocate capital among competing projects, model options and forecast outcomes.
The new approach will collapse four processes into one, giving the company a consistent and coordinated view of its performance.
The changes we are announcing today will reduce duplication of roles, clarify job accountabilities, eliminate unnecessary steps in company processes, and substantially simplify decision-making, Mr Thodey said.
This will enable Telstra to deliver its strategic objectives of improving customer satisfaction, winning market share, and building successful new businesses in high-growth
markets.(...)"
SOURCE:
http://www.telstra.com.au/abouttelstra/media-ce ntre/anno uncements/simpler-business-drives-customer-focus.xml
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28/10/2010 16:59:30
(28 October 2010)
"(...)
New Innovation Office
Telstra will elevate the importance of long-term innovation by creating a new Innovation Office led by Dr Hugh Bradlow. Dr Bradlow will join the Chief Marketing Office to ensure technical research is directly informed by research into customer preferences and behaviour.
“Telecommunications technology is changing rapidly and demand for telecoms services has never been stronger. Telstra's new Innovation Office will capitalise on that opportunity by developing a long-term innovation road map, leading industry discussion on technology issues, and incubating breakthrough products like T-Hub™, T-Box™ and T-Touch Tab™,” Mr Thodey said.
(...)"
SOURCE:
http://www.telstra.com.au/abouttelstra/media-centre/anno uncements/simpler-business-drives-customer-focus.xml
"(...)
New Innovation Office
Telstra will elevate the importance of long-term innovation by creating a new Innovation Office led by Dr Hugh Bradlow. Dr Bradlow will join the Chief Marketing Office to ensure technical research is directly informed by research into customer preferences and behaviour.
“Telecommunications technology is changing rapidly and demand for telecoms services has never been stronger. Telstra's new Innovation Office will capitalise on that opportunity by developing a long-term innovation road map, leading industry discussion on technology issues, and incubating breakthrough products like T-Hub™, T-Box™ and T-Touch Tab™,” Mr Thodey said.
(...)"
SOURCE:
http://www.telstra.com.au/abouttelstra/media-centre/anno uncements/simpler-business-drives-customer-focus.xml
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